Privacy Policy
Last Updated: March 2026
ZOVA Frames (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information.
1. Information We Collect
We collect information you provide directly to us, including:
- Name, email address, and delivery address
- Payment information (processed securely by Stripe)
- Order history and preferences
- Communications with our support team
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Provide customer support
- Improve our products and services
- Send marketing communications (with your consent)
3. Data Security
We implement appropriate security measures to protect your personal information. Payment details are encrypted and processed securely through Stripe. We never store your full credit card information.
4. Cookies
We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings.
5. Third-Party Services
We work with trusted third-party service providers including:
- Stripe (payment processing)
- Shipping carriers (order fulfillment)
- Email service providers (communications)
- Analytics platforms (website optimization)
6. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to data processing
- Withdraw marketing consent
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
8. Contact Us
For privacy-related questions or to exercise your rights, contact us at:
Email: support@zovaframes.com
Company: SH Group, Registration Number 4420343
